When Bosnian-born Aisha and cameraman Elias team up to shoot a documentary on the mysterious disappearance of Aisha's brother, they cross paths with another film crew, who are creating an even more sinister narrative.

Jules Claus has fully embraced Christmas and his future as Santa is ensured. Together with his grandfather Noël they are on their way to prepare for the best Christmas ever. With Christmas at their doorsteps everything runs smoothly until Jules gets a letter with a very unusual wish..